Timothy J. Carlton for Judith Cannan, Chief Cooperative and Instructional Programs Division Library of Congress
The staff of the Cooperative and Instructional Programs Division of the Library of Congress wishes to express to you our extreme satisfaction with the 18-hour customized hands-on training you provided. Your breadth and depth of knowledge of all of the capabilities of the elearning tool we use are truly impressive, and your willingness to share your expertise about other tools you think we could benefit from using was an added bonus. You delivered everything we asked for -- and then some!
The structure and flow of the course was easy to follow, and your patience helped the students feel comfortable. Your relaxed delivery allowed them to veer from the 'script' as needed to discuss specific issues or to address problems or experiences we had previously encountered.
The knowledge gained will be invaluable as we expand our elearning activities. Our primary goal was to learn to use all the features and capabilities of our tool more fully, and you certainly helped us accomplish this goal.